Return Policy

Merchandise returns are accepted within ten days of receipt, accompanied by a copy of the original receipt and in original, un-used condition, for exchange of other merchandise only. (In cases where you are purchasing a gift in advance of the event, please let us know at the time of order placement in the “Notes” field of the order form, and we’ll gladly extend the authorized return timeframe to accommodate your needs.) We do not offer cash or credit card refunds. No credit is allowed for shipping, handling or insurance charges. Return shipping costs, as well as shipping costs for the replacement selection(s) are the responsibility of the purchaser. (Upon request, to facilitate your return and make it as easy as possible for you, we can provide a prepaid UPS return label...cost is based on your ZIP code, and the weight and size of the shipping carton.) You may also choose to receive your store credit in the form of our R. A. Georgetti & Co. Gift Card for the merchandise value of your return. (There is no additional shipping cost for this option.) Please call us during regular store hours with any questions or for assistance with your return: 800-243-3176